Terms & Conditions

Terms & Conditions

Shipping

Retail

Orders are dispatched within 2 working days. We ship everywhere and the cost is calculated at the checkout. Shipping methods are dependent on the product, please see specific product shipping details for more information. Any orders totalling over £10 in the UK get sent Royal Mail Tracked & Traced. Any orders over £20 overseas get sent Royal Mail Tracked International Standard.

Wholesale/Printing Services

Orders are dispatched within 2-5 working days. All orders are sent via courier service tracked and traced.

Estimated shipping times

United Kingdom: 1st Class – 1 working day, 2nd Class – 3-5 working days

Everywhere Else: 5-10 working days.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs so please take this into consideration when ordering overseas.

Christmas Post

Please take these last post dates into consideration when ordering for Christmas.

United Kingdom:

2nd Class – 18th December

1st Class – 20th December

International:

Africa, Middle East – 4th December

Cyprus, Malta, Asia, Far East, Eastern Europe (except Poland, Czech Republic and Slovakia) – 7th December

Caribbean, Central and South America – 8th December

Greece, Turkey, Australia, New Zealand – 10th December

Canada, Czech Republic, Italy, Poland and USA – 14th December

Finland, Sweden – 15th December

Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland – 17th December

Belgium, France, Ireland, Luxembourg – 18th December

Returns

Not happy with your product? Please get in touch with us within 14 days of receiving so we can help. We will accept refunds or exchanges on orders which are damaged, lost in the post or have any mistakes. Exchange will be made upon receipt of the original item in a suitable condition. Subject to availability.

Privacy & Enquiries

Please view my full privacy policy here to see details of how your information is held. For any enquires please feel free to email me at teepeecreations@outlook.com.