Terms & Conditions
Orders are dispatched within 2 working days. We ship everywhere and the cost is calculated at the checkout. Shipping methods are dependent on the product, please see specific product shipping details for more information. Any orders totalling over £10 in the UK get sent Royal Mail Tracked & Traced. Any orders over £20 overseas get sent Royal Mail Tracked International Standard.
Orders are dispatched dependent on quantities ordered. Please see specific product shipping details for more information. All orders are sent via courier service tracked and traced.
Estimated shipping times
United Kingdom: 3-5 business days
Everywhere Else: 5-10 business days.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs so please take this into consideration when ordering overseas.
Please take these last post dates into consideration when ordering for Christmas.
2nd Class – 18th December
1st Class – 20th December
Africa, Middle East – 4th December
Cyprus, Malta, Asia, Far East, Eastern Europe (except Poland, Czech Republic and Slovakia) – 7th December
Caribbean, Central and South America – 8th December
Greece, Turkey, Australia, New Zealand – 10th December
Canada, Czech Republic, Italy, Poland and USA – 14th December
Finland, Sweden – 15th December
Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland – 17th December
Belgium, France, Ireland, Luxembourg – 18th December
Not happy with your product? Please get in touch with us within 14 days of receiving so we can help. We will accept refunds or exchanges on orders which are damaged, lost in the post or have any mistakes. Exchange will be made upon receipt of the original item in a suitable condition. Subject to availability.